Collect and show off reviews

Clients rate your staff 1–5 stars from their client portal after a completed visit. You choose which reviews appear on your public booking page.

1. 1

   Where clients leave a review

   After the appointment is marked completed, the client opens their client portal — the manage-booking link in their confirmation message, or your booking page address followed by /client-portal — logs in with the phone number they booked with (a one-time code, no password) and taps Leave Review on that appointment to give 1–5 stars and a comment. JaaTime does not send a review request automatically, so ask them in person or share the link yourself. Leave Review

2. 2

   Open Reviews

   In the sidebar go to Staff, then open the Reviews tab. Every star rating and comment is listed here. Reviews

3. 3

   Read the feedback

   Search by staff, client, or text to find a review, and see the rating breakdown for each staff member.

4. 4

   Make good ones public

   Set a review's Visibility to Public to show it on your booking page, or Hidden to keep it private. Public

5. 5

   Watch your rating

   Only public reviews count toward the Public rating clients see, so keep the ones that represent you best.