Switch back to the Free plan

You can switch yourself. Cancel the paid plan and your shop keeps running on Free once the period you already paid for ends — nothing is deleted.

1. 1

   Still on a trial? Nothing to do

   During the free trial you are never charged and no card is on file. When the trial ends you simply continue on Free, unless you choose a paid plan yourself.

2. 2

   Open Plan and billing

   Go to Settings and open Plan and billing. You will see your current plan and the date it renews. Plan and billing

3. 3

   Press Manage subscription

   This opens the secure billing portal — the place where invoices and cancellation live. Manage subscription

4. 4

   Cancel the subscription

   Choose to cancel there. Your paid plan stays active until the end of the period you already paid for, so you are not cut off on the day you cancel.

5. 5

   You land on Free automatically

   When that period ends your business moves to the Free plan on its own. Features above the Free limits lock until you upgrade again — your data stays.

6. 6

   Subscribed in the iPhone or Android app?

   Store subscriptions can only be cancelled in the store: App Store, tap your name, then Subscriptions — or Google Play, then Payments and subscriptions. The JaaTime team cannot cancel those for you.