Read your analytics

Analytics shows how the business is doing — revenue, bookings, no-shows and repeat clients — with every period compared to the one before. It's in the sidebar under Analytics (owners and managers).

1. 1

   Open Analytics and pick a period

   Tap Analytics in the sidebar, then choose Today, Yesterday, This Week, This Month, Year to Date or a Custom Range. Every figure is compared with the previous period. This Month

2. 2

   Watch revenue

   The Revenue tab shows total takings, the service vs product split, payment methods and the change versus last period — your quickest health check. Revenue

3. 3

   Spot no-shows and busy times

   The Appointments tab gives Show Rate, No-Show Rate and Cancellation Rate, plus your busiest days and times so you can staff up when it matters. Appointments

4. 4

   See who comes back

   The Clients tab shows new vs returning clients, your Repeat Customer Rate and top clients by spend — watch the repeat rate to see if clients keep choosing you. Clients

5. 5

   Check staff performance

   The Staff tab compares revenue, appointments and utilisation per person. It's hidden from managers because it contains payroll figures. Staff

6. 6

   Export for your accountant

   The Export tab lets you pick staff and data types, then download everything as Excel or CSV — handy for tax time and salary reviews. Export