Check a client in and complete the visit

Mark an appointment as started when the client arrives, then complete it when they leave.

1. 1

   Find the appointment

   Open the day's Daily Schedule and find the client's block on the timeline.

2. 2

   Start the service

   When they arrive, open the block's "..." menu and choose Mark as In Progress — the block turns purple so you can see who's currently in a session. Mark as In Progress

3. 3

   Complete when done

   After the service, open the same menu and choose Mark as Completed. If you finish before the booked end time, you'll be asked whether to update the end time to now or keep the original. Mark as Completed

4. 4

   Change status inside the booking

   You can also click the appointment to open it and use the "..." (Change Status) menu at the top for the same options, plus Mark as Confirmed for owners and managers. Change Status