How long JaaTime keeps your data

Short answer: for as long as your account exists. Nothing is deleted because you downgraded, paused, or stopped logging in for a while.

1. 1

   Your business data stays while your account does

   Bookings, clients, payments, services and staff records are kept for the life of the account. There is no cut-off after which old bookings are cleared out.

2. 2

   Downgrading never deletes anything

   Moving to a cheaper plan or back to Free locks features — it does not touch your data. Upgrade again and everything is exactly where you left it.

3. 3

   One thing is pruned automatically

   Booking page visit statistics are cleared after 180 days. That only affects the traffic figures for your booking page — your actual bookings, clients and payments are never pruned.

4. 4

   Deleting your account is what removes data

   You can request deletion at jaatime.com/delete-account. Your business, bookings and client records are removed from the live system. A few records may be kept where the law requires it, for example for tax or fraud prevention.

5. 5

   Questions about your data

   Write to privacy@jaatime.com and we will answer.