How deposit-to-confirm works

When a service requires a deposit, the customer pays and uploads a slip before the booking is confirmed. You review the slip and approve or cancel.

1. 1

   The customer pays on the booking page

   At checkout they see the deposit total, your QR and bank details, and a countdown timer for their held slot. They transfer the deposit, upload the slip, and tap Submit booking. Submit booking

2. 2

   Find it in Pending Deposit Reviews

   The booking appears in the Pending Deposit Reviews card on your dashboard home. Tap Review on the row to open the slip. Review

3. 3

   Check the slip and confirm

   The window shows the customer's slip next to the expected amount. If it matches, tap Confirm deposit — the booking is confirmed and the payment recorded automatically. Confirm deposit

4. 4

   Or cancel if something's wrong

   If the slip is fake or the amount is off, tap Cancel booking and optionally add a reason. The slot is freed and the customer is notified. Cancel booking

5. 5

   Close the loop on refunds

   If you cancelled a booking where money did arrive, an amber banner reminds you to settle it. Tap Mark refunded and pick whether you refunded the customer or never received money. Mark refunded