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What LINE gives your business

LINE & LIFF3 min read

LINE is where your Thai customers already are, so JaaTime works with it in four ways — free booking messages, a two-way chat inbox, a booking link they tap inside LINE, and a menu at the bottom of the chat.

  1. 1

    Free booking notifications customers actually read

    JaaTime can send confirmations, reminders and change notices to your customers over LINE. This works right away using JaaTime's shared LINE — you don't have to connect anything, and LINE messages are free.

  2. 2

    A booking link that opens inside LINE

    You get a special link customers can tap to book without ever leaving the LINE app. Copy it from Settings and paste it into a chat, your greeting message or a broadcast.

  3. 3

    A two-way chat inbox

    When you connect your own LINE Official Account, the Inbox becomes a full chat where you read and reply to customer LINE messages — just like chatting on your phone, but from the dashboard.

  4. 4

    A tappable menu at the bottom of the chat

    With your own LINE Official Account connected, you can push a rich menu — the grid of buttons at the bottom of a LINE chat — so customers can book or reach you in one tap. Build it under Rich Menu in the sidebar.

  5. 5

    Setup vs. no setup

    Notifications and the booking link need no setup and work on the shared LINE. Connecting your own Official Account is what unlocks the chat inbox and pushing a rich menu.

Start by turning on LINE notifications and sharing your booking link — you get value from LINE before connecting any account.