Your booking page shows no available times
A time only appears when several things line up at once. Work down this list in order — the first two explain nearly every case.
- 1
Staff shifts — check this first
A time is only bookable if a staff member has a shift covering it on that date. Shifts do not run forever: if nobody has shifts for next month, next month shows nothing at all. Go to Staff and add shifts for the dates you want to sell. Staff
- 2
The shift type has to be bookable
Some shift types are marked as not available for booking, such as leave or training. A day covered only by that kind of shift looks staffed to you but offers customers nothing.
- 3
Your opening hours for that weekday
Check Settings, then Business details. If the weekday is switched off, or the slot would start before you open or finish after you close, it is not offered.
- 4
The staff member must be able to do the service
Each person has the services they can perform. If nobody who is active and available for booking is assigned to the chosen service, that service has no availability even when people are on shift.
- 5
The whole service has to fit
The full duration, including any paid options the customer picks, has to finish before closing time and before the shift ends. Long services disappear from the end of the day first, which is why short ones still show and long ones do not.
- 6
Booking cutoff and slot spacing
In Settings, then Appointments: the booking cutoff hides times starting too soon — up to 60 minutes ahead — and the time slot interval sets how far apart the offered times are.