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Services and staff across branches

Organizations & Multi-branch3 min read

A chain lets you share a service or a person across locations, while each branch still keeps its own price, duration, and pay.

  1. 1

    See how services are grouped

    On the organization Services page, services appear as 'Template Services' and 'Branch Services (Not Linked)'.

  2. 2

    Turn a service into a template

    Take a service and click Use as Template, then Apply to Branches to push it to the branches you choose. Use as Template

  3. 3

    Keep templates in sync

    A template shows 'Linked to N/M branches'. Use Sync All to update them; a branch that was edited can drift 'out of sync'. Sync All

  4. 4

    Remember price and duration are per branch

    Even for a shared template, each branch keeps its own price and duration — set them to match that location's market.

  5. 5

    Add staff to any branch from the organization view

    Open the branch switcher at the top and pick Organization Overview, then go to Staff → Branch Staff and click Add Staff. Choose Branch staff and pick the branch, or Multi-branch staff and tick every branch the person works at. Organization managers can do this too, not only the owner. Switching to that branch and adding from its own Staff page works as well. Add Staff

  6. 6

    Give an existing person another branch

    Staff can be Branch staff, Multi-branch staff, or HQ employee. A Multi-branch member has one profile; open them from the organization Staff page and use the Branches tab to add or remove the branches they work at. They are not bookable at the new branch until shifts are set there. Branches

For a person who works at several branches, salary, services, and categories are configured per branch — not once at the org level.