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Require a deposit to confirm bookings

Payments3 min read

JaaTime lets you ask for a deposit before a booking is confirmed, which cuts down on no-shows. Deposits go straight to your own bank account — JaaTime never holds the money.

  1. 1

    Open the Deposits tab

    Go to Settings and open the Deposits tab. Everything for deposits — your bank details and the payment QR — lives here. Deposits

  2. 2

    Get your business verified

    To prevent fraud, our team turns deposits on by hand. If you see "Deposits aren't enabled for your business yet", tap Contact us on LINE — a real person usually enables it within a day. Contact us on LINE

  3. 3

    Add your Payment Account

    In the Payment Account form, fill in your Bank Name, Bank Account Number and account display name, then upload your payment QR image. Tap Save. Save

  4. 4

    Set how long a slot is held

    Set Slot hold (minutes) — how long the booking page keeps a slot reserved while the customer pays. After that the slot is freed for others (1–120 minutes).

  5. 5

    Require a deposit on your services

    Deposits are set per service. Open Services, edit a service, tick the deposit box, then choose Fixed or Percentage and enter the amount. Go to Services

You pick a fixed amount (e.g. 200) or a percentage of the price (e.g. 20%) for each service — services you leave unchecked stay deposit-free.