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Customize the receipt clients receive

Payments2 min read

Clients can get an e-receipt after paying. Customize how it looks and what it shows.

  1. 1

    Open the Receipt tab

    Go to Settings and open the Receipt tab. Receipt

  2. 2

    Set your receipt number format

    Set the Receipt Prefix — for example RCP produces numbers like RCP-2025-01-0001.

  3. 3

    Add a footer and your logo

    Write a Custom Footer message such as a thank-you note, and turn on Show Logo on Receipt to brand it.

  4. 4

    Send receipts automatically

    Turn on Auto-send Receipt so clients automatically get a link to their receipt after each payment.

  5. 5

    Choose optional fields and save

    Under Optional Fields, toggle whether to show the Staff Name, Booking Reference and Payment Reference, then tap Save. Save

Your business name, address and logo come from the Basic Info tab. Note the receipt is proof of payment only, not a tax invoice.